Privacy Policy - GDPR Policy
REGARDING: THE USE OF THE WEBSITE www.pilonite.eu
INTRODUCTION
In carrying out its activity, BG ZNAME EOOD with address and registered office in Parvomai, St. Kliment №2A with EIK/Bulstat: 205104193, processes information, including personal data.
The website www.bgzname.eu is owned by BG ZNAME EOOD and is managed by the Company in accordance with the provisions of the Personal Data Protection Act and related legislation including, but not limited to, Regulation (EU) 2016/679 ("GDPR") .
This Policy aims to inform you about the way in which we process your personal data in our capacity as an administrator, as well as about your rights. BG ZNAME EOOD strives to provide you with accessible and useful information on its website.
The protection of personal data is extremely important to us. BG ZNAME EOOD does not sell your data to other companies or individuals. If we provide your data to third parties, these are our contractors who process the information on our behalf, following our instructions and applying our standard for protecting your personal data. We strive to be as clear, specific and transparent as possible in the information we provide you regarding the processing of your personal data.
WHAT IS PERSONAL DATA
Personal data is any information related to an identified or identifiable natural person (such as email address, names, age, date of birth, telephone and others).
Personal data revealing race or ethnic origin, political views, religious or philosophical beliefs or trade union membership and processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, health or data concerning a natural person's sex life or sexual orientation are special category of personal data. FLAGOVE BG EOOD does not process such information for you.
COLLECTION AND USE OF PERSONAL DATA
BG ZNAME EOOD collects, uses, stores and processes your personal data, which the company needs to perform the provision of the services and goods offered on this website. Your data is used to manage your profile on our website and manage your purchases. They can also be used for statistical purposes, which are related to improving the quality of our services, as well as marketing activities of BG ZNAME EOOD.
Listed below are examples of the types of personal information BG ZNAME EOOD may collect and the ways in which we may use it. You will find detailed information about the different types of data that are collected when you use the relevant service of BG ZNAME EOOD and provide information.
WHAT PERSONAL INFORMATION WE COLLECT
- When creating a Profile, registering on our website, buying a product, concluding a contract - your names; your email address; your phone number and address for delivery of the goods you ordered;
- To manage access and identify your account – email address and password;
- Payment details and protection of your payment-related data – email address, customer number, telephone number, billing address, shipping address, information related to the means of payment, purchase amount and frequency of purchases;
- To issue an invoice and process it – your names, invoice address, delivery address, email address, payment method used, payment amount and product/s, date of purchase;
- Participation in online survey and other marketing activities - various types of information, including but not limited to your name, your postal address, your telephone number, your email address, the way you prefer to be contacted, purchase and search history you;
- To ensure safety from defective products and related to goods, claims and complaints - your names, your email address, the products that have been purchased; postal address, information about the claim/complaint and the affected product/s;
- When you share information about products with your family and friends, send products as gifts, or invite someone to join you in our forums, BG ZNAME EOOD may collect the information you provide about these people such as their names, postal addresses, their email addresses and phone numbers;
FOR WHAT PURPOSES AND ON WHAT BASIS DO WE USE YOUR PERSONAL INFORMATION
The main activities, purposes and grounds that are related to the processing of personal data for BG ZNAME EOOD are:
- Дейности по управление на електронния ни магазин:
- Data about our payment fraud prevention system based on our legitimate interest in protecting the data we control;
- Data about our payment fraud prevention system based on our legitimate interest in protecting the data we control;
- Accounting and invoicing of purchases and the electronic store based on our legal obligation to do so;
- Activities to manage your profile on our website:
- Data related to managing your access (identification), based on your given consent;
- Marketing activities of the Company based on consent.
The personal information we collect allows us to keep you informed about our latest products and upcoming events. It also helps us improve our services, content and advertising. If you do not wish to appear on our mailing list, you can unsubscribe at any time by updating your preferences in your profile and on the website.
We use personal information because it helps us develop, deliver and improve our products, services, content and advertising. We may periodically use your personal information to send important communications such as notifications about your purchases and changes to our terms, conditions, and various policies. It is also possible for us to use your personal information for internal purposes such as checks, data analysis and studies for the improvement of the products, services and communication with the customers of BG ZNAME EOOD. If you participate in an event, sweepstakes, contest or promotion, we may use the information you provide to administer those programs.
In addition, your data is processed by BG ZNAME EOOD for the purposes of:
- Establishing anomalies, complaints related to products of BG ZNAME EOOD, based on the legitimate interest;
- Product-related questions to us based on your consent
COOKIES AND OTHER TECHNOLOGIES
USE OF COOKIES
WHAT ARE COOKIES?
Cookies are small files with information that are saved in your Internet browser (data on the language used, connection time, visited Internet pages) or hard disk when you visit the site. We may consult them in relation to your recent visits to improve and facilitate your search. The paragraphs below aim to transparently provide you with the necessary and comprehensive information about the cookies that BG ZNAME EOOD uses on its website. We draw your attention to the fact that if you share the use of your device with other persons, it is possible to change the personalized nature of the cookies.
WHAT ARE THE TYPES OF COOKIES?
The website uses cookies to facilitate your navigation. The following cookies are used:
- Cookies necessary for the functioning of your search, which enable you to use the basic functionalities such as "shopping basket" management and maintain your possible identification throughout the search;
- Personalization cookies that enable you to visit the Internet pages in a personalized way according to your previous visits, purchases, etc. They allow you to find the offers that suit you most quickly;
- Advertising cookies that allow you to receive offers from BG ZNAME EOOD on websites of external partners
You can set your internet browser so that it does not save cookies or delete already saved ones. If you wish to take advantage of these functions, please contact the manufacturer of your Internet browser.
BG ZNAME EOOD is not responsible if the Internet browser you are using does not support the functions of controlling the use, refusing to save or deleting saved cookies. In the event that you prohibit the storage of cookies or delete already stored ones depending on their type, it is possible to disrupt the functioning of the site.
SOCIAL MEDIA
Your access to social networks such as Facebook, Google +, YouTube, Twitter and others requires separate registration and acceptance of the general conditions of these sites. BG ZNAME EOOD is not responsible for the protection of your personal data upon acceptance of these general terms and conditions. Please familiarize yourself with the general conditions of these sites in detail.
DISCLOSURE OF YOUR PERSONAL INFORMATION
In certain cases, BG ZNAME EOOD may disclose certain personal information to strategic partners - subcontractors who work with us by providing products and services related to the Company's activities or helping BG ZNAME EOOD in marketing to customers. Personal information will be shared by us only to improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
For the cases in which BG ZNAME EOOD shares information about you with third parties - suppliers of BG ZNAME EOOD, we have mechanisms by which we guarantee that they provide a level of data protection according to the agreed standard for this. Your data is also considered confidential for our partners.
It is possible that BG ZNAME EOOD may be required - by law, in court proceedings, in litigation and/or at the request of public and government bodies in or outside your country of residence - to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other matters of public importance, such disclosure is necessary or appropriate.
We may also disclose information about you if we determine that such disclosure is reasonably necessary to enforce our terms and conditions, or to protect our operations or users. Additionally, in the event of a reorganization, merger or sale, we may transfer any and all Personal Information collected to the applicable third party.
TRANSFER TO THIRD PARTIES
BG ZNAME EOOD does not transfer your data outside the EU.
PROTECTION OF PERSONAL INFORMATION
BG ZNAME EOOD takes precautions - including administrative, technical and physical measures - to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration or destruction.
The online service - ELECTRONIC STORE uses encryption through secure methods on all web pages where personal information is collected.
When you post to forums, chat rooms or social networking services, the personal information you share is visible to other users and may be read, collected or used by them. You are responsible for the personal information you choose to provide in these instances.
All employees of BG ZNAME EOOD are obliged to protect the confidentiality of your information, as well as to observe the applicable organizational and technical measures for its protection. Access to your data is limited on the basis of necessity for the performance of one's duties.
For cases in which BG ZNAME EOOD shares information about you with third parties - suppliers of BG ZNAME EOOD, we have mechanisms to ensure that they provide a level of data protection according to the agreed standard for this.
STORAGE OF PERSONAL INFORMATION
We will retain your personal information for the period necessary to fulfill the purposes set out in this Privacy Policy, unless we are required by law to retain it for a longer period. According to the type of data and the purposes for which they were collected, a storage period is determined, after which the information is permanently deleted.
YOUR RIGHTS REGARDING YOUR DATA
If you have provided your personal data to BG ZNAME EOOD, you have the following options at any time:
- to check the accuracy, completeness and up-to-dateness of your contact information by logging into your profile on the BG ZNAME EOOD website;
- right of access to your personal data processed by BG ZNAME EOOD;
- the right to request appropriate correction, deletion or blocking of your personal data;
- right to data portability in a structured, widely used and machine-readable format;
- the right to object at any time to the processing of your personal data, when there are legal grounds for this;
- right to refuse processing of your personal data for the purposes of receiving an electronic newsletter and other marketing communications, etc.;
- right to appeal to the Personal Data Protection Commission if you believe that your data protection rights have been violated.
If you want to exercise your rights or opt out of receiving the electronic newsletter and other marketing communications, you can contact us by sending a message to zname@abv.bg or by sending a letter to the postal address: city of Plovdiv, ul. St. Kliment 2A, for the data protection officer.
We may refuse to process requests that are unreasonably repetitive, require disproportionate technical effort, threaten the privacy of other users, requests that are grossly impractical, or to which access is not otherwise required by law.
The exercise of your rights, when they are not repeated and unfounded, is not bound by the payment of a fee.
CHILDREN
We do not collect personal information from children under the age of 14. If we learn that we have collected personal information from a child under the age of 14, we will take steps to delete the information as soon as possible. If parents and/or legal representatives of children discover that children under their guardianship have given their data to FLAGOVE BG EOOD, contact us at the contact addresses indicated in this policy. We will delete the information as soon as possible.
VALIDITY AND UPDATE OF POLICY
We may periodically update our Privacy Policy. In the event of a change to this policy, a notice will be published on our website, as well as the updated Privacy Policy.
CONTACTS
IF YOU WOULD LIKE TO CONTACT US ABOUT THIS POLICY OR THE PROTECTION OF PERSONAL DATA, PLEASE CONTACT US BY THE FOLLOWING WAYS:
To the email address: zname@abv.bg
By mail: city of Plovdiv, St. Kliment 2A, BG ZNAME EOOD, for the data protection officer
